Global
Dispatch.
From our Zurich studio to your sanctuary, we ensure every ritual is handled with clinical care and delivered with carbon-neutral efficiency.
Standard Ritual
Our signature eco-conscious delivery for all orders over $150. Tracked from formulation to front door.
Priority Alchemy
Expedited processing and shipping for when your ritual cannot wait. Priority handling in our fulfillment center.
Global Sanctuary
International white-glove service to over 50 countries. Includes all clinical documentation for customs.
Real-time Visibility.
Insured Shipments
Every Aeterna package is fully insured against loss or damage during transit, protecting your investment in skin wellness.
Signature Required
To ensure our alchemies reach the intended recipient, all orders over $300 require a signature upon delivery.
International Customs.
Estimated Duties & Taxes
| Region | Duties | Lead Time |
|---|---|---|
| European Union | DDP (Pre-paid) | 2–4 Days |
| North America | Excluded over $800 | 3–6 Days |
| Asia Pacific | DDU (At delivery) | 5–8 Days |
| Middle East | DDU (At delivery) | 4–7 Days |
*DDP: Delivery Duty Paid • DDU: Delivery Duty Unpaid. All regional timelines are estimates.